Relationship management and influencing are foundation skills for effective business partnering. IT Business Partners and IT professionals need to forge positive, productive relationships within the function and with business customers. Their ability to influence senior managers and teams, using a range of skills and techniques, will directly support their ability to build credibility, add value and make a difference.
This workshop develops the essential relationship management and influencing skills, knowledge and attitude required by IT Business Partners and professionals, who have relationship management responsibilities in their role.
The standard workshop is available as a one-day, in-house workshop. We also can provide a two-day, more in-depth workshop, which includes stakeholder reviews, a case study, skill practice and feedback.