It is increasingly important that IT professionals, as well as having excellent professional and technical skills, are effective and influential communicators both one-to-one and with groups. IT professionals need to communicate complex data in an engaging and understandable way to business customers. Developing a range of communication styles and being able to successfully select and deliver the correct style will maximise impact and effectiveness.
This workshop is aimed at IT Professionals, IT Managers and IT Business Partners who want to take their communication skills to the next level with business customers. It is practical and participative with the opportunity for practise and feedback. Each participant will complete a communication styles profile questionnaire and have the opportunity to receive feedback from the facilitator on their style, impact and image with suggestions for development.